Privacy Statement SMART HUB Logistics
SMART HUB Logistics unburdens customers with smart logistics solutions ranging from transport and storage to Value Added Logistics. Its services are sustainable, fast, cost-effective and with an emphasis on a personal relationship and approach. So, you hand over an important part of your business operations to us. To make this possible, you provide us with personal data. For example, when you send us documents, when you call us, e-mail us, write a letter, when you visit us or speak to an employee of SMART HUB Logistics. We therefore think it is important that you know that you can rely on us to handle your (personal) data prudently and confidentially. In this statement we provide you with a clarification and we explain exactly how we handle these matters.
The party responsible for processing the data is SMART HUB Logistics, located at Rietveldenkade 15 (5222 AJ) in ‘s Hertogenbosch.
What are personal data?
Personal data is any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to this person. The fact that it must relate a natural person means that data of deceased persons or organizations are not personal data. Examples of personal data are: your name, address and place of residence. Your telephone number and postal code with house number are also personal data. Sensitive data such as someone’s race, religion or data about your health are also referred to as special personal data. These need extra protection.
What do we use your personal data for?
The personal data you have provided to us will only be processed for the following purposes:
- to enable us to do the agreed work as well, efficiently and effectively as possible;
- so that we can contact you for the benefit of our services;
- sending a newsletter;
- for our marketing purposes.
We only use the personal data for these purposes and never pass on the personal data to third parties without your permission or another legal basis. If we are allowed to pass on the data with permission or on another legal basis, we will impose the same protection and security measures on the third party as we use ourselves.
The processing takes place on the basis of one of the following foundations:
a) the processing is necessary for entering into and the execution of the agreement between you and SMART HUB Logistics;
b) the processing is necessary for compliance with a legal obligation;
c) you have given permission for the processing of your personal data.
Whose personal data do we process?
We process personal data of our customers, employees and visitors. This is part of our business operations. Important: if you, as an organization or company, pass on personal data of your employees to us, you are obliged to inform your employees about this.
Which personal data do we process?
We process, among other things, the following personal data:
- First name and surname
- Company Name
- Contact and billing address
- E-mail address
- Date of birth
- Financial data (for the execution of the service and/or invoicing)
- Commercial data and general sales information related to customers
- Communication from, to and with customers
- Any other data that you have provided to us without obligation.
We do not process personal data that we have not obtained directly from you.
How do we handle your personal data?
When processing personal data, SMART HUB Logistics adheres to the rules prescribed by privacy legislation, such as the GDPR. This means that we only collect and process personal data if there is a basis and purpose for this. Only the personal data that is necessary is collected and the personal data is then only processed for that specific purpose. We keep an eye on the nature of the personal data and adjust an appropriate technical and organizational level of security accordingly. You can therefore assume that we handle personal data prudently, safely and confidentially.
The services provided by SMART HUB Logistics require that our employees have access to your personal data. In order to guarantee the protection of your personal data here too, all our employees have signed a confidentiality statement. We hereby impose on our employees that they keep your personal data absolutely confidential and that they handle the data you entrust to us with care. It is important to know that only authorized personnel may process your data.
Inspection and correction of your data
We collect and process personal data from you, but this data will of course remain yours. That is why we always offer you the opportunity to see what information we have about you. If the information is incorrect, you can request that it be corrected. You can send a request for inspection or correction of your data to the following e-mail address: firstname.lastname@example.org. You can also contact us with questions about this Privacy Statement.
We do not store your data longer than is necessary for the purpose for which we obtained the data from you. The criteria to determine the retention period of your personal data are: (a) the duration of the agreement with SMART HUB Logistics, (b) the existence of a legal retention obligation or period or (c) the existence of a (potential) claim or dispute in connection with which the data should be retained.
SMART HUB Logistics reserves the right to make changes to this Privacy Statement. We therefore recommend that you regularly check whether anything has been changed.
If you have any questions about the processing of your personal data by the organization or if you wish to make use of one of the above rights with regard to your personal data, you can always contact us via email@example.com.